Find the answers to many of the most frequently asked questions by both Job Seekers, and Employers. If you do not find the answer to your question here, feel free to contact us.

Employer FAQ Topics:

1. What does it cost to use TorontoJobs.ca?

2. Can I try TorontoJobs.ca first before paying?

3. How do I Order a Job Listing Plan, or Upgrade my Planning?

4. How do I Order single Job Listings, Featured Jobs, and Resume Viewings?

5. What payment methods do you accept?

6. What is my Company Profile and how do I create one?

7. How do I post a job?

8. How do I modify or delete my listings?

9. How do I search for resumes?

10. What should I do if I forget my password?

11. Can I extend my Job Listing if it is about to expire?

12. Does TorontoJobs.ca back up their service with any guarentees?

Job Seeker FAQ Topics:

1. What does your Job Seeker Service cost?

2. How do I post a resume?

3. How do I search for jobs listed on your site?

4. How do I apply for a job listed on your site?

5. What is Jobmail?

6. How do I sign up for Jobmail?

7. How do I unsubscribe from Jobmail?

Employers:

1. What does it cost to use TorontoJobs.ca?

Check our pricing page for details about the cost of our job listing and resume access services.

If your company requires a custom built package with greater resume access and job listings, please fill out our subscription form, or contact us for more information.

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2. Can I try TorontoJobs.ca first before paying?

Aren't sure? Call us now to tour our database and see the quality of our candidates - no cost obligation. To receive your tour, call (905) 566-JOBS (5627) or email sales@TorontoJobs.ca and one of our dedicated Account Executives will be happy to assist you.

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3. How do I Order a Job Listing Plan or Upgrade my Planning?

If you do not already have an employer account with TorontoJobs.ca, click on the "Registration" link in the Employer's navigation bar (on the right hand side of the page). Once you have filled in your company information and created a free profile with us, you will be able to select one of our job listing plans.

If you already have an employer account with TorontoJobs.ca, and have not setup planning yet, or would like to upgrade your existing planning. Follow these simple steps:

• Login to your Company Profile, and go to Planning
• Select the Plan that is right for you from the table by clicking the radio button found next to its name, and click Upgrade
• Click the Pay button for this invoice
• This will take you to our secure payment area where you can safely provide payment information

Once you have submitted your payment information, your order will be processed by the TorontoJobs.ca administration. You will recieve an email notification when your payment has been accepted.

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4. How do I Order single Job Listings, Featured Jobs, and Resume Viewings?

To order any of these services, follow these steps:

• Login to your Company Profile, and go to Planning
• In the lower table of this page, enter the number of each service you would like to purchase in the fields provided. (Leave the field blank if you would not like to order a particular service.)
• Click the Buy button
• Click the Pay button for this invoice
• This will take you to the payment section where you provide payment information

Once you have submitted your payment information, your order will be processed by the TorontoJobs.ca administration. You will recieve a notification email once the payment has been accepted.

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5. What payment methods do you accept?

We accept payment by major credit cards (Visa, MC, Amex) in Canadian dollars. We also accept payment by cheque and money order. Please note that your account will only be upgraded upon receipt of payment. Therefore, if you would like to have your account upgraded as soon as possible, we suggest you make payment arrangements by credit card. If you have any questions please contact us

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6. What is my Company Profile and how do I create one?

Your Company Profile contains any information you would like to list about your company. It contains a description of your choice, contact information, mailing address, and the ability to post your company logo. You may place as little, or as much information in your company profile as you wish.

To have your company's logo appear on your profile and all of your job listings, select My Company from the right menu bar. On this page you are able to browse your computer's files for a logo image and upload it to our site. Please note that logo images must can be a maximum of 120x60 pixels and 10000 byte filesize

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7. How do I post a job?

After you have registered as an Employer and created your Company Profile, you must select a Job Listing Plan. See Question 3 for details on setting up Planning for your account. Once this is done, you can login and access the Employers menu. Select Add Job from the right menu bar and enter the requested job information. Once you submit this information, your job listing will be immediately added to our database.

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8. How do I modify or delete my listings?

Employers may update, edit, modify, or delete their job listings for free at any time. To do this, you must first be logged in to your Employer Account. Then, select My Jobs from the right menu bar. You will see a list of all the jobs currently listed with your account. Click the Edit Job button next to a listing to modify its information. Click the Delete Job button next to a listing to have it removed from our site and database.

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9. How do I search for resumes?

This option is only available to employers who have purchased our Resume Access or Unlimited Subscription packages. After you have logged in, select Search Resumes from the right menu bar, enter your search criteria, and click search. You will be presented with a list of resumes matching your search criteria.

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10. What should I do if I forget my password?

If you can't remember your password, either click on the Forgot Password? link in the Employer login section, or click on the Forgot Password selection in the left menu bar. You will be prompted for your email address. Make sure you enter the same email address that you registered with. Your password will be immediately sent to this email address.

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11. Can I extend my Job Listing if it is about to expire?

TorontoJobs.ca keeps you informed about the time remaining on your planning and job listings. You will receive an email notification from us 5 days before the expiration of your job listing. If you would like to have your job listing remain on our site for an additional 30 days, we will be happy to extend its lifetime. The cost will be the same as purchasing an additional job listing with your current planning. Simply contact us to have your job listing extended.

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12. Does TorontoJobs.ca back up their service with any guarantees?

TorontoJobs.ca stands behind their services. If you are not 100% satisfied with the level of service simply contact us. Some conditions apply: Click Here To View Our Cancellation Policy

The Resume Access plan is non-refundable.

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Job Seekers:

1. What does your Job Seeker service cost?

All of the services we provide to Job Seekers are absolutely free! Once you have registered as a Job Seeker, you will have the ability to:

• post, edit, and update your resume
• search job listings
• apply online for jobs
• receive Jobmail
• search for employment agencies
• use our career resources center

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2. How do I post a resume?

In order to post a resume, you must first register as a job seeker. Once you have completed the registration process, you can then login and have access to the jobseeker menu. Enter your resume information in the appropriate section. Finally, click the box labeled Make my resume Private if you wish to keep your resume hidden from employers, or leave it unclicked if you want your resume available to the public. Once you have submitted your resume, it will be added to our resume database.

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3.How do I search for jobs listed on your site?

To search for jobs in our job listing database, simply click on the Search Jobs option found in the left menu bar. From there you can refine your search by specifying the criteria: Job Category, Country, City, Skills, Salary Range, Employment Type, and date of Listing.

You may also use our Quick Job Search feature on the left menu bar to quickly perform a more general search.

Remember, you can only apply for job listings if you are logged in as a Job Seeker.

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4. How do I apply for a job listed on your site?

To apply for a job listing on TorontoJobs.ca, simply select the desired job from your list of search results. Once the full description of the job is visible, you may either apply to the listed contact information, or you may click on Apply Online to have your resume instantly sent to the employer.

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6. What is Jobmail?

Jobmail is a service offered by TorontoJobs.ca to its registered Job Seekers absolutely free of charge. With Jobmail enabled, you will recieve email notifications about new job listings that match your skills and background. With our Jobmail feature, you have the choice of receiving these notifications on either a daily or weekly basis.

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7. How do I sign up for Jobmail?

You may sign up for our Jobmail feature by first logging in as a Job Seeker and selecting Jobmail from the left menu bar. From there you can choose whether you wish to receive our daily or weekly Jobmail correspondance.

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8. How do I unsubscribe from Jobmail?

If you no longer wish to receive our Jobmail correspondance, or if you wish to change the frequency with which you receive it, simply login as a Job Seeker, select Jobmail from the left menu bar, and make your desired changes. To cancel Jobmail, click the Unsubscribe button.

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