Receptionist

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Job ID:

454156

Location:

Mississauga, ON 

Category:

Administrative

Salary:

$16-$18
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Postal Code:

L5N6J3

Employment Type:

Full Time

Posted:

02.11.2019
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Job Description:

Job Title: Receptionist

Job Type: Full Time, Permanent

Location: Mississauga, ON. (East Mississauga)

Hours: Monday to Friday, 8am to 6pm

Job Overview:
The Receptionist is responsible for handling incoming telephone activity at the reception area, as well as greeting guests and customers. S/he accepts and directs incoming calls, takes detailed messages, and provides callers with information in a courteous and professional manner. S/he is the front-line contact with the public and must represent the company in a professional, and friendly manner at all times.
 
Core Accountabilities:
  • Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner.
  • Take detailed messages.
  • Distributes mail/faxes and coordinates all courier pickups.
  • Respond to emails in a timely manner.
  • Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
  • Acquire knowledge about the business, in order to be able to respond to inquiries for general information.
  • Answer customer inquiries or direct customer to appropriate personnel.
  • Maintain the cleanliness of the reception area and customer waiting area.
  • Close the transaction machine every morning if necessary.
  • Perform various clerical and administrative duties as requested.

Job Requirements:

  • Excellent communication skills and customer service, including written and verbal skills to communicate with all levels of the organization and its executive team.
  • High school diploma or equivalent.
  • Previous experience as a reception/customer service role.
  • Previous experience working in a dealership setting with basic knowledge of vehicles and maintenance requirements is an asset.
  • Use of Summit management software is an asset.
  • Experience operating a multi-line telephone system.
  • Ability to prepare business memos, letters, etc.
  • Strong knowledge of Microsoft Office products, including Excel and Word.
  • Ability to maintain filing systems and database.
  • Professional appearance & friendly disposition.
  • Ability to work efficiently in a high-pressure environment.
 
Personal Attributes:
  • Passion, motivation, focus and leadership skills.
  • Results focused approach.
  • Team player.
  • Strong communication skills both written and verbal.
  • Ability to influence, negotiate and mediate effectively.
  • Strong attention to detail.
  • Ability to maintain confidentiality and professionalism.
  • Excellent interpersonal and team building skills.
  • Strong time management and organizational skills.
  • Honest, courteous and able to demonstrate strong work ethics.
  • Driven and ability to work with minimum supervision.
To apply, please forward your resume to resumes@torontojobs.ca.
Company Info
TorontoJobs.ca Recruitment Division 6645 Kitimat Road, Unit 27
Mississauga, Canada

Phone: 905-812-5627
Web Site: www.TorontoJobs.ca

Company Profile


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