Showroom Coordinator

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Job ID:

454434

Location:

Toronto, Canada Area, ON 

Category:

Customer Service
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Postal Code:

M4G4G7

Employment Type:

Full Time

Posted:

09.25.2018
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Job Description:

Pella Windows and Doors of Ontario is seeking to fill the position of Showroom Coordinator for our Showroom in Toronto (Bayview & Eglinton).  This position requires alternating Saturdays from 10am – 2pm.

We offer:
  • Competitive compensation
  • Comprehensive benefits package including Medical, Dental, and Group RRSP
  • Thorough training
  • Reputation of the Pella Brand
  • Career Development Opportunities
Position Accountabilities:
 
  • Serve as the first point of contact for the Pella showroom customer walk-ins and call-ins.   Answers and accurately directs customer calls for both internal and external customers by asking leading questions and pre-qualifying.  
 
  • Displays and/or demonstrates product in Showrooms and/or consumer home shows, using samples or catalogues, emphasizing features and benefits of Pella products.  
 
  • Inputs and maintains accurate information in lead management software (ACE & CRM) and provides administrative support (i.e. Mailers, Calls, PQM Quoting) for Outside Sales Representatives and Management.
 
  • Captures traffic, leads and appointments.  Prepares activity reports using required systems and software
 
  • Initiates office stock orders for supplies, literature, and product samples;  Maintains showroom for cleanliness and neatness to ensure a favorable and hospitable setting for all customers, including but not limited to: dusting, cleaning windows, maintain displays; take appropriate action and contacting those required to resolve showroom concerns.
 
  • Assists with showroom/product training for new hires from various departments within the branch and willing to travel to other showrooms in the GTA for coverage when required.
 
  • Supports Pella’s key imperative for customer satisfaction and promotes continuous improvement activities in the department.
Pella Corporation, Headquartered in Pella, IA,  is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications.  Founded in 1925, Pella is a family-owned and professionally managed privately-held company, known for its history of innovation, making outstanding products, providing quality service and delivering on customer satisfaction.  The company is committed to incorporating new technologies, increasing productivity and practicing environmental stewardship.
Apply today at www.pella.com/careers and learn about your future as a team member of Pella Windows and Doors.

Pella Windows & Doors of Ontario (Pella) is committed to providing accommodations for people with disabilities through all aspects of the hiring process.  Applicants must make their needs known in advance.

Job Requirements:

The ideal candidate will have 1-2 years’ experience in customer service and excellent communication skills.  Prior knowledge of window/door applications or components are an asset but not required.

If you have a strong work ethic, are highly motivated and are passionate about representing a well-respected product, then Pella is the place for you!
 
Company Info
Pella Windows and Doors of Ontario
Toronto, Canada Area, Canada

Phone: 905 362 5306
Web Site:

Company Profile


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