Customer Service Representative / Inside Sales Coordinator
Vaughan, ON
Full-Time | Industrial & Welding Supply Industry
Our TorontoJobs.ca Recruiting Division client, a company in the industrial gas and welding supply industry located in Vaughan, Ontario, is looking for a motivated, organized, and customer-focused Customer Service Representative / Inside Sales Coordinator to join their team.
This is not a sit-back-and-watch-the-clock type of position.
We are seeking someone who enjoys solving problems, keeping customers happy, staying organized, and jumping in wherever needed to support the team and customers.
What You'll Do
As part of the customer service and operations team, you will:
Work at the customer service desk assisting walk-in and phone customers
Coordinate customer deliveries with dispatch and help keep deliveries running smoothly
Resolve customer issues and follow problems through to completion
Enter and process orders accurately and efficiently
Make inside sales and follow-up calls to house accounts and existing customers
Help strengthen customer relationships and identify sales opportunities
Work closely with sales representatives, drivers, dispatch, and warehouse staff
Assist order pickers and warehouse staff during busy periods when teamwork is needed
Help ensure customers receive the right products and service on time
What We're Looking For
The ideal candidate is:
Friendly and professional with strong communication skills
Organized and able to manage multiple priorities
Comfortable handling customer concerns and solving problems
Team-oriented and willing to assist wherever needed
Comfortable making customer follow-up and inside sales calls
Able to work effectively in a fast-paced environment
Computer proficient with strong attention to detail
Experience in industrial gases, propane, welding supplies, logistics, distribution, or customer service is considered an asset, but training will be provided to the right candidate
What's Offered
Full-time, permanent employment
Competitive compensation starting at $55,000 annually
Comprehensive benefits package including dental and extended health coverage
Stable and supportive work environment
Opportunity for growth and increased responsibility
Collaborative team culture where contributions are valued
Requirements
If you enjoy helping customers, solving problems, and being part of a team-oriented organization that values hard work and customer service excellence, we encourage you to apply.
Job Type: Full-Time, Permanent
Benefits:
Dental Care
Extended Health Care
Work Location: In Person (Vaughan, ON)
