Company Description:

Personal Insurance Broker

Since September 2017, Lane Quinn Insurance has been focused on providing the best possible customer experience to the residents and businesses of Calgary & surrounding areas of Alberta. We take pride in our un-matched level of customer service and understand there is no “one-size-fits-all” solution when it comes to protecting our clients or their business. Working with most major insurance companies including Aviva, Intact, SGI, Wawanesa & RSA allows us to find the best price and coverage for our customers insurance needs. Loyalty to our customers and our community is of utmost importance to us and we are excited to announce that Lane Quinn Insurance will be expanding into Ontario!
Lane Quinn Insurance is currently looking for an experienced Personal Insurance Broker to be the face of Lane Quinn Insurance in Ontario. You will provide in person assistance to clients, as well as by phone and email. You will be responsible for growing the book through new business and servicing the book of business. You will have access to a strategic partner that will provide you with lead generations to help grow your book of business. You will be a self-starter who possess excellent communication and interpersonal skills. You must be able to successfully work independently and posses great time management skills. As we are a service-oriented business, a passion for customer service is required but cold calling and aggressive sales tactics are not.

Responsibilities Include:

• Build and maintain strong relationships with co-workers, clients, and underwriters
• Provide exceptional customer service to all clients and helping them with all of their needs
• Review policies, providing clients with options and recommendations, educate and explain to ensure proper coverage
• Manage the collection and documentation of client information, quote and sell insurance to new and existing clients
• Assist clients and get involved in the claims process, when needed
• Continue self-development and remain up to date on insurance products through industry training opportunities & community involvement

Required Qualifications:

• Registered Insurance Broker of Ontario (RIBO) license is mandatory
• Minimum 3 years of experience in personal home and auto insurance
• Experience with insurance company portals considered an asset
• Experience in commercial lines insurance is considered an asset
• Portuguese and/or Italian as a second language is considered an asset

Values & Competencies:

• Self-motivated with a proven ability to achieve results
• Positive attitude and passionate about customer service & building relationships
• Detail oriented with a high degree of professionalism and integrity
• Creative problem solver, able to prioritize in a busy environment to meet tight deadlines
• Works well within a team and independently

If you are interested in the Personal Insurance Broker position and feel this could be the right fit, please submit your resume and a 500 word write up as to why you are the best fit to taralee@bakova.ca. Please include why you are interested in the position, how your experience relates to the position and the skill set you bring that makes you the best fit. We thank all applicants for their interest, but only those selected for an interview will be contacted.