Company Description:
The Ontario Ombudsman is an independent and impartial Officer of the Legislature who resolves complaints about government and public sector bodies.The Office of the Ontario Ombudsman was established in 1975 and can take complaints about the administrative processes and policies of more than 1,000 public sector and government bodies in Ontario, as well as French language services and services provided in the child protection sector.
Do you have a complaint or question about a government or public sector body? Check to see if the organization is on our "Who We Oversee" list, or read more about what we can’t investigate.
We assess all complaints and refer them to relevant mechanisms for quick resolution wherever possible. Read about the complaint resolution process.
We will attempt to resolve every issue, but in rare cases, we may decide to launch an investigation. If an investigation is necessary, the organization will receive written notice and will be required to provide relevant information and documents. Read more about our investigation and reporting process, including the steps taken to keep the body under investigation informed, how we communicate the results of our investigations, and how we make recommendations to improve administrative processes.
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